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Webmail in cPanel

Webmail allows you to use email without installing an additional application.

All you need is a web browser.

You can use it to:

  • receive messages,
  • send messages,
  • reply to emails,
  • forward messages,
  • create folders,
  • search your mailbox,
  • manage contacts.

1. How to open Webmail from cPanel

After logging in to cPanel, go to:

Email → Email Accounts

Find the mailbox you want to use.

Example:

kontakt@domena.pl

Click:

Check Email

Then open Webmail.

The most commonly available application is:

Roundcube

2. Logging in directly to Webmail

You can also log in to Webmail without opening cPanel first.

The login address depends on the hosting configuration.

It is usually provided in the details of your hosting service.

Use:

email address
mailbox password

Example:

Login: kontakt@domena.pl
Password: ********

The login is the full email address, not only the part before the @ symbol.

3. Receiving messages

After logging in, you will see your inbox.

The folder is usually called:

Inbox

or:

Odebrane

Click a message to open it.

4. Sending a new message

To create a new message, click:

Compose

or:

Utwórz wiadomość

Enter:

To: recipient address
Subject: message subject

Then enter the message body.

Finally, click:

Send

5. Adding an attachment

When composing a message, you can attach a file.

Click the attachment option, for example:

Attach

or the paperclip icon.

Select a file from your computer and wait until it has been added to the message.

Then send the message.

The maximum attachment size depends on the mail server configuration.

6. Replying to a message

Open the message and click:

Reply

If you want to reply to all recipients, select:

Reply All

Then enter your reply and click:

Send

7. Forwarding a message

To forward a received message to another person:

  1. open the message,
  2. click:

Forward

  1. enter the recipient address,
  2. click:

Send

8. Mail folders

In Webmail, you will find folders such as:

Inbox
Sent
Drafts
Junk
Trash

which correspond to:

Inbox
Sent
Drafts
Spam
Trash

You can also create your own folders.

Example:

Invoices
Customers
Orders
Archive

9. Spam

Messages considered suspicious may be moved to:

Junk

or:

Spam

If an expected message is not in your inbox, also check this folder.

Do not open suspicious links or attachments from unknown senders.

10. Deleting messages

To delete a message:

  1. select it,
  2. click the trash icon or:

Delete

The message will usually be moved to:

Trash

Remember that messages in the Trash folder may still use mailbox storage.

11. Searching for messages

If you have many messages, use the search field.

You can search by:

  • sender,
  • email address,
  • subject,
  • message content.

12. Contacts

Webmail allows you to save contacts.

For example:

Jan Kowalski
jan@firma.pl

This means you do not have to type the full address again when composing another message.

13. Changing the mailbox password

It is best to change mailbox passwords in cPanel.

Go to:

Email → Email Accounts

Find the appropriate account and click:

Manage

Set a new password and save the change.

After changing the password, use the new password when logging in to Webmail as well.

14. The mailbox is full

If the mailbox reaches its storage quota, it may stop receiving new messages.

In that situation:

  1. delete unnecessary messages,
  2. empty the Trash folder,
  3. remove unnecessary messages from the Sent folder,
  4. check for large messages with attachments.

You can also increase the mailbox quota in:

Email → Email Accounts → Manage

provided that enough storage is available on the hosting account.

15. Webmail and Outlook or a phone

Webmail and an email client using IMAP can work at the same time.

Example:

Webmail
Outlook
phone

can show the same messages and folders.

If you delete a message in one place, the change may also be synchronized to the other devices.

16. Logging out

When you finish working, especially on a public or shared computer, always click:

Logout

Closing the browser tab alone is not enough.

17. Simplest procedure

To access your email:

  1. Log in to cPanel.
  2. Go to:

Email → Email Accounts

  1. Find your mailbox.
  2. Click:

Check Email

  1. Open Webmail.
  2. Use your email in the browser.

Done.

If you cannot log in to Webmail or messages cannot be sent or received, contact Cloud4You technical support.